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 PostPost subject: Disk problems        Posted: Sat Jan 03, 2009 11:08 pm 
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So let me explain.
My parrents have a shop and they have monitoring inside. It's 4 cameras connected to a device that is displaying picture from them on a TV & recording it on HDD. Today my father wanted to check some of the records carefully so he brought the HDD from that device (in that fancy plastic case with all the interface that you know... you just pull it in the device). I carefully put out the disk from the case and put it in my old external HDD case... But it doesn't seem to see the disk correctly. I mean my computers (tryed on two) see that the disk was connected but it doesn't display in "My Computer" window. I opened Partition Magic and it showed me the disk but than told that the space is unallocated... So like it was clean and not even formated.
Is it corrupt or something? Is there anything i can do with it to get the records?


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 PostPost subject: Re: Disk problems        Posted: Sat Jan 03, 2009 11:50 pm 
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FiFi wrote:
So let me explain.
My parrents have a shop and they have monitoring inside. It's 4 cameras connected to a device that is displaying picture from them on a TV & recording it on HDD. Today my father wanted to check some of the records carefully so he brought the HDD from that device (in that fancy plastic case with all the interface that you know... you just pull it in the device). I carefully put out the disk from the case and put it in my old external HDD case... But it doesn't seem to see the disk correctly. I mean my computers (tryed on two) see that the disk was connected but it doesn't display in "My Computer" window. I opened Partition Magic and it showed me the disk but than told that the space is unallocated... So like it was clean and not even formated.
Is it corrupt or something? Is there anything i can do with it to get the records?


It probably uses a custom file system that can't be read by windows or any software like partition magic. You're stuffed, I'm afraid.

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 PostPost subject: Re: Disk problems        Posted: Wed Jan 07, 2009 7:56 pm 
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Look for the make and model and visit the manufacturers website. It might be that there is additional software required to view the contents of the disk from Windows and the info on the disk itself might be encrypted making it unreadable unless you have the appropriate software to decrypt the drive.

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 PostPost subject: Re: Disk problems        Posted: Wed Jan 07, 2009 8:18 pm 
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surely you can play it back on the actual device ?


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