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 PostPost subject:        Posted: Thu Jul 24, 2008 10:19 pm 
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With my 30GB video, when you turned it from side to side while it was spinning, the hard drive would click. Took it to the Apple Store and they replaced it Free-of-charge.

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 PostPost subject:        Posted: Thu Jul 24, 2008 10:29 pm 
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Jeff wrote:
With my 30GB video, when you turned it from side to side while it was spinning, the hard drive would click. Took it to the Apple Store and they replaced it Free-of-charge.


Mine does that, but its done it for 2+ years and I doubt they could replace it as i've had iPodLinux on it


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 PostPost subject:        Posted: Thu Jul 24, 2008 11:37 pm 
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Leon wrote:
Jeff wrote:
With my 30GB video, when you turned it from side to side while it was spinning, the hard drive would click. Took it to the Apple Store and they replaced it Free-of-charge.


Mine does that, but its done it for 2+ years and I doubt they could replace it as i've had iPodLinux on it


What has iPodLinux got to do with it? :S Its software it does not void any warranty.

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 PostPost subject:        Posted: Fri Jul 25, 2008 12:41 am 
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Do you think overzoulous Apple makes that distinction...
It will void your warently...

Source: http://209.85.215.104/search?q=cache:2i ... cd=1&gl=us

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 PostPost subject:        Posted: Fri Jul 25, 2008 12:44 am 
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Frozenport wrote:
Do you think overzoulous Apple makes that distinction...
It will void your warently...

Source: http://209.85.215.104/search?q=cache:2i ... cd=1&gl=us


Take it to court and you will win. Someone did that to PC World and they had to change their policy as ordered by the judge. Software can NEVER void warranty. It does not affect the device in ANY way at all as to render it in a physically "broken" condition.

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 PostPost subject:        Posted: Fri Jul 25, 2008 10:33 am 
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craig, I think theres a HDD fault somewhere as I've been having the same problem with my 80GB iPod Classic for a while now... restored it and it fixed it for a ...little while... there's bad sectors on my classic HDD too.


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 PostPost subject:        Posted: Fri Jul 25, 2008 11:30 am 
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It depends. In Apple's case you are right, the software will never void the warranty. But if your software is directly responsible for the damage, ie the software controls how the hardware runs (motherboard BIOS:es, hardware monitoring software etc) then the manufacturer can deny warranty if it can be proven that the unauthorized software itself damaged the hardware.

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 PostPost subject:        Posted: Fri Jul 25, 2008 11:38 am 
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mrpijey wrote:
It depends. In Apple's case you are right, the software will never void the warranty. But if your software is directly responsible for the damage, ie the software controls how the hardware runs (motherboard BIOS:es, hardware monitoring software etc) then the manufacturer can deny warranty if it can be proven that the unauthorized software itself damaged the hardware.


Software cannot damage the hardware!!! Give me an example of when software can damage the hardware, then I may start believing it.

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 PostPost subject:        Posted: Fri Jul 25, 2008 12:40 pm 
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Fan control software could potentially cause damage, but the hardware usually shuts off before it breaks.

If it still runs just wipe it clean and take it back, they'll never know you had Linux on it.

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 PostPost subject:        Posted: Fri Jul 25, 2008 2:58 pm 
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Then you would need to wipe it 4 times for a thourough cleaning.

A great, free utility is the Microsoft Diskpart.
Use CLEAN ALL.

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 PostPost subject:        Posted: Fri Jul 25, 2008 3:02 pm 
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Andy wrote:
mrpijey wrote:
It depends. In Apple's case you are right, the software will never void the warranty. But if your software is directly responsible for the damage, ie the software controls how the hardware runs (motherboard BIOS:es, hardware monitoring software etc) then the manufacturer can deny warranty if it can be proven that the unauthorized software itself damaged the hardware.


Software cannot damage the hardware!!! Give me an example of when software can damage the hardware, then I may start believing it.


I know a few certain versions of iPodLinux used to read from the harddrive from the wrong offset (or something like that) which would cause the harddrive to stop functioning after a long time of usage (I think I may of used one of those versions, but I only had iPL on there for a little while...)


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 PostPost subject:        Posted: Fri Jul 25, 2008 10:49 pm 
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craig wrote:
Okay, I am going to take it back tomorrow, hopefully they will just replace it.

Although, If I tell them the issue, and they say it's working fine now, what should I do?


Quote the long distance selling act. If the device is not working to the specification it is supposed to then is classed as a manufacturing fault and it should be given a replacement.

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 PostPost subject:        Posted: Fri Jul 25, 2008 10:54 pm 
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craig wrote:
I purchased it from Argos... lol


Doesn't matter, the rights apply to any shop you purchase from. Long distance doesn't mean "long distance", its just a quote, lol.

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 PostPost subject:        Posted: Sat Jul 26, 2008 8:33 am 
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you could always restore the default ipod firmware or whatever


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 PostPost subject:        Posted: Sat Jul 26, 2008 11:34 am 
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craig wrote:
Restoring the default firmware is not going to fix the HDD failing issue....

Yes, but he's talking about if Apple don't accept to replace/fix it because of iPodLinux or other firmware modifications.

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 PostPost subject:        Posted: Sat Jul 26, 2008 11:47 am 
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craig wrote:
I never said that I put iPod Linux or any other modifications to it....

Yeah but Leon did.

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 PostPost subject:        Posted: Sat Jul 26, 2008 7:13 pm 
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mrpijey wrote:
It depends. In Apple's case you are right, the software will never void the warranty. But if your software is directly responsible for the damage, ie the software controls how the hardware runs (motherboard BIOS:es, hardware monitoring software etc) then the manufacturer can deny warranty if it can be proven that the unauthorized software itself damaged the hardware.


If you used a custom firmware on the PSP, sony isn't going to like you.


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 PostPost subject:        Posted: Sat Jul 26, 2008 8:57 pm 
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I personally know someone who loaded the wrong firmware on their iPod (they modified it themselves) and bricked it. They took it to the Apple Store and got a new one. Then it happened again and Apple replaced it, Again! Therefore, from what I've seen, apple is very gracious about firmware modifications (either that, or they couldn't tell from diagnosis at the store).

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