My scanner might be broken

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silasqwerty1
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Posts: 76
Joined: Mon Oct 30, 2017 11:42 pm

My scanner might be broken

Post by silasqwerty1 »

Hello! I was scanning something today and my UPS shut down because of a brown out/power surge whatever, and it shut off my computer while scanning. I'm going to stop using the UPS now (obviously), but a white line appears in the middle of all my scans.

Image

I should be able to return it by mail, but is there anything I can do to troubleshoot? If it could be easily fixed, I don't want to jump through all the hoops and wait a month to get a replacement. Thanks in advance!

silasqwerty1
FTP Access
Posts: 76
Joined: Mon Oct 30, 2017 11:42 pm

Re: My scanner might be broken

Post by silasqwerty1 »

On a whim, I decided to try a scan using a very high dpi (2400 I think), and it started working again just like before! Scanning at a lower dpi behaves just like it should as well.

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