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 PostPost subject: HP access point firmware        Posted: Tue Jan 23, 2018 12:10 am 
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I'm posting this on behalf of a friend but I have the same AP so it would be good to get a hold of this firmware if anyone has access to the HP site. Any help would be appreciated :)

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I am having problems resetting an HP MSM460 (J9591A) enterprise wireless access point.

Basically the power LED should blink on powerup for a few seconds, which it does not. Following the reset procedure in the manual doesn't appear to be working. (I cannot acess the web management).

Manual: http://h20628.www2.hp.com/km-ext/kmcsdi ... 5279-1.pdf

Potential Issue: https://support.hpe.com/hpsc/doc/public ... 45122There

A few things seem to point to the firmware possibly being corrupt, however HP being HP I cannot download the firmware without a login.
I am looking for the following firmware to try and reflash via TFTP: V5.7.4.0-MSM430-MSM460-B16222.cim.startup

HP download link (login required): https://h10145.www1.hp.com/downloads/Do ... rchaseDate


Thanks all :)

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 PostPost subject: Re: HP access point firmware        Posted: Tue Jan 23, 2018 10:24 pm 
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Even with creating an account, the site requires a serial number for the specific product you have, so there's no way to actually get that file.

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 PostPost subject: Re: HP access point firmware        Posted: Tue Jan 23, 2018 10:29 pm 
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I can provide serial numbers if needed.

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 PostPost subject: Re: HP access point firmware        Posted: Thu Jan 25, 2018 6:31 pm 
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I don't know if it's the same for you, but I cannot login: I made an account but the page you posted seems to not be working with my certificates (That's why this might be different for you), so when I try to login it redirects my to the main page and when I return to the other page, it seems that I've not logged in. I'll attemp to run it from 7, but I'm not sure if will this work

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