Outlook Issue (urgent!)

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Andy
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Outlook Issue (urgent!)

Post by Andy »

Hello all,

I wonder if you can help me with this major problem.

One of our clients is unable to send e-mail because the e-mail shows up in the outbox with a send date of "none".

What we have tried:

Com addins- removing them all
Reinstalling
Repairing
Backing up, uninstalling then reinstalling


No other PC is affected, only this one.
It doesn't do it if you don't restore the backup made after a reinstall (so its something to do with the profile).

It was upgraded from 2000 to 2003 Standard.

Any help would be greatly appreciated.

Andy
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Post by Andy »

Current suggestions from other places can be seen here http://www.cableforum.co.uk/board/19/33 ... rgent.html

Doctor Mindvipe
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Post by Doctor Mindvipe »

First thing that came to mind, was "does it show the time of recieved mail?" which leads me to think there's something broken between Outlook and the computers clock.

Reinstall of Windows might be my first suggestion as I don't know where to look for the connection I just mentioned meself.

GoodOlClint

Post by GoodOlClint »

Looks like you got the issue taken care of.
I've had something simmilar to that happen, it ended up being a corupt Outlook profile, simply recreating the profile and moving the emails over fixed it.

Andy
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Post by Andy »

Techy gave up in the end

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