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 PostPost subject: My computer has broken        Posted: Sun Jul 22, 2007 7:13 pm 
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My computer has broken.

Every time I start it up, the antivirus, messenger and other startup programs do not start. The taskbar and Start menu do not work, when I put the mouse over them the hourglass cursor is shown. Explorer doesn't work, even when it is summoned by another program (Open, Save As, Browse etc). I can only start programs and manage my computer through Task Manager.

What can I do about it?


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 PostPost subject:        Posted: Sun Jul 22, 2007 8:05 pm 
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My immediate answer would be to reinstall Windows...

...that might be overkill, but it does sound quite broken, perhaps try a disk check to start with, also try safe mode, see if that fares any better.


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 PostPost subject:        Posted: Sun Jul 22, 2007 8:09 pm 
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If your computer had an NT-based OS on it, try booting the CD and repairing the installation. If that doesn't work, you'll have to take off all your important stuff and reinstall.


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 PostPost subject:        Posted: Sun Jul 22, 2007 8:41 pm 
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i think a reinstall would be the only option. That sounds like the installation is beyond repair...

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 PostPost subject:        Posted: Sun Jul 22, 2007 9:03 pm 
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What about CPU utilization? Is it extraordinarily high? Just guessing a weird program loaded on startup could cause this. As others have said, does it do better in Safe Mode? If Safe Mode works or you can get into a command prompt, enter "sfc /scannow" and have your Windows CD ready to check if any system files have been damaged.


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 PostPost subject:        Posted: Sun Jul 22, 2007 9:23 pm 
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This happened to me and it spread to my servers and my laptop. I had to format all 4 of them to get back to normal. It was a network virus of some sort.

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 PostPost subject:        Posted: Sun Jul 22, 2007 10:11 pm 
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I also thought of reformatting and reinstalling, but I don't have the installation CD, but fortunately I can use my mother's laptop to download a kit. But I hoped there would be an easier solution.

I want to use Safe Mode in order to backup my files. Can you please provide me instructions on how to restart in Safe Mode (I have XP Pro SP2)?


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 PostPost subject:        Posted: Sun Jul 22, 2007 10:14 pm 
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Restart your machine, and as it's booting (ie: before the Windows boot screen comes up) bash your F8 button, this should give you a menu where you can choose a bunch of options, several of which should say Safe Mode (Safe Mode, Safe Mode with Networking and Safe Mode with Command Prompt). You probably wanna try Safe Mode, and if that doesn't work, reboot try the Command Prompt one.

Up and down to choose, Enter to select.


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 PostPost subject:        Posted: Sun Jul 22, 2007 10:14 pm 
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Xammer wrote:
I also thought of reformatting and reinstalling, but I don't have the installation CD, but fortunately I can use my mother's laptop to download a kit. But I hoped there would be an easier solution.

I want to use Safe Mode in order to backup my files. Can you please provide me instructions on how to restart in Safe Mode (I have XP Pro SP2)?

Restart, before it begins booting (when the screens turns black and the XP splash screen is about to appear), repeatedly hit F8. Select Safe Mode in the menu that hopefully comes up.


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 PostPost subject:        Posted: Sun Jul 22, 2007 10:19 pm 
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If I boot in Safe Mode and I plug in an USB stick, does Windows mount it like it does in normal mode? (I would like to backup on it)


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 PostPost subject:        Posted: Sun Jul 22, 2007 10:21 pm 
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Yes, it should work fine...

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 PostPost subject:        Posted: Sun Jul 22, 2007 10:26 pm 
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OK, thank you all...

I won't repair it now, because I have very much work, but I'll try to do it in the next few weeks.


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 PostPost subject:        Posted: Sun Jul 22, 2007 10:26 pm 
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Okays, good luck :)


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