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 PostPost subject: Vista phone support online!        Posted: Thu Dec 14, 2006 8:44 am 
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Windows Vista Phone support is now online. It seems to be a beta-styled support number, helping Microsoft prepare for the Windows Vista launch (On Jan 30th).

The helpline is supposed to be for North American CPP participants using early versions such as Beta 2, RC1 or RC2, however I rang them using Skype from New Zealand, and was able to successfully complete a call, giving my email address and name at the start of the call. It's online right now if anyone reads this fast enough.

Quote:
We're pleased to announce the addition of best-effort phone support (in English only) to North America CPP participants of the Windows Vista Customer Preview Program (CPP) using English-language versions of early test builds of Windows Vista (Beta 2, RC1 or RC2).

This is another step in our process of ramping up preparations for the 30th January general availability of Windows Vista. We'll of course begin offering product phone support to the general public on the first day of Windows Vista's availability.

Details on accessing this phone support:

Phone Number: 866-425-0593
Hours of Availability:
Monday – Friday: 5AM-9PM Pacific Time
Saturday – Sunday: 6AM-3PM Pacific Time
English only (US & Canada)
Best-effort troubleshooting in a consumer, non-domain environment
For all CPP participants, the newsgroups remain the most valuable channel for finding helpful information on general issues related to Windows Vista.



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 PostPost subject:        Posted: Thu Dec 14, 2006 8:54 am 
That's really cool, because anyone who is having their issues with their slightly buggy system can probably find some way to fix the issue easily. And I bet the lines will be going nuts come february 2007.


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 PostPost subject:        Posted: Fri Dec 15, 2006 8:21 pm 
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all probably asking how to turn the UAC off


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