Why my laser mouse (wired) keeps freezing every 2-5 seconds
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Why my laser mouse (wired) keeps freezing every 2-5 seconds
For those who don't know, I'm using Windows XP SP3 Professional, and my mouse (Genius NetScroll G500, USB) keeps freezing every 2-5 seconds, until it "dies" (I can't move it or anything, it's like turned off). Sometimes it works normally, sometimes doesn't. I really don't know what it causes to keep freezing. This problem doesn't seem to occur in Linux for now and when Windows is in Safe Mode. I'm downloading new updates, but I'm not expecting any kind of positive results, so please do not answer with driver updating. Could you please tell me what to do to fix it properly? Note that mouse is brand-new, bought today.
- FoobyZeeky
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Could be a faulty connection inside the mouse. If you bought it today, try to see if you can get it replaced. I was going to suggest replacing the batteries, then I noticed you said it was wired...TomKTW wrote:For those who don't know, I'm using Windows XP SP3 Professional, and my mouse (Genius NetScroll G500, USB) keeps freezing every 2-5 seconds, until it "dies" (I can't move it or anything, it's like turned off). Sometimes it works normally, sometimes doesn't. I really don't know what it causes to keep freezing. This problem doesn't seem to occur in Linux for now and when Windows is in Safe Mode. I'm downloading new updates, but I'm not expecting any kind of positive results, so please do not answer with driver updating. Could you please tell me what to do to fix it properly? Note that mouse is brand-new, bought today.
sup
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Whistler_fan
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Have you installed any specific Genius NetScroll G500 drivers or just let windows install the universal one ?
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Did you not read his post? He said not to suggest driver updates.Whistler_fan wrote:Have you installed any specific Genius NetScroll G500 drivers or just let windows install the universal one ?
sup
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Whistler_fan
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Yep i read it, i'm not suggesting it, only asking if the universal is installed or not.FoobyZeeky wrote:Did you not read his post? He said not to suggest driver updates.Whistler_fan wrote:Have you installed any specific Genius NetScroll G500 drivers or just let windows install the universal one ?
It's part of information acquisition, so a solution or a suggestion of any kind can be made.
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
In that case, according to this, the mouse came with a CD containing drivers for XP, Vista and 7. I'm assuming you used that CD, but use it if you didn't.
sup
Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Well, assuming the updates don't do anything, I would say that the mouse is probably bad. The only other possible scenarios are that possibly when you run Windows in Safe Mode an alternative universal driver is loaded and thus the mouse works better. This would be a very odd situation as more than likely the mouse wouldn't do so well in reviews because you can't be the only one running XP Sp3. Erratic behavior with any piece of technology tends to fall into the category of bad hardware so indeed if updating doesn't work I would suggest trying to replace it with a different mouse. Best of Luck
Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
I've done update, seems okay... But I don't think it's going to stay for long that way...
EDIT: And it didn't. Worse thing is that it seems that it fails in Safe mode too...
EDIT: And it didn't. Worse thing is that it seems that it fails in Safe mode too...
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Re: Why my laser mouse (wired) keeps freezing every 2-5 seco
Most likely a hardware problem, then. Can you get it replaced?TomKTW wrote:I've done update, seems okay... But I don't think it's going to stay for long that way...
EDIT: And it didn't. Worse thing is that it seems that it fails in Safe mode too...
sup